PRIVACY POLICY
Privacy Policy
Last updated: September 15, 2026
This Privacy Policy explains how TheScanQR ("we," "us," or "our") collects, uses, and protects information when you use our website and QR code scanning service at https://thescanqr.com (the "Service").
Information We Collect
Information You Provide Directly
- Contact Form Data: When you contact us through our contact page, we collect your email address and any information you choose to include in your message.
Automatically Collected Information
- Usage Analytics: We use Google Analytics to collect information about how you use our website, including pages visited, time spent on pages, click patterns, and general location (country/region level).
- Server Logs: Our hosting service automatically logs basic information including IP addresses, browser types, referring pages, and access times for security and performance monitoring.
- Device Information: When you use the camera feature, your browser provides basic device and camera capability information to enable the scanning functionality.
Cookies and Tracking Technologies
- Google Analytics Cookies: We use Google Analytics cookies to track website usage and improve our service. These cookies collect anonymous data about your browsing behavior.
- Functional Cookies: We may use essential cookies to remember your preferences and ensure the website functions properly.
QR Code Processing
Local Processing
QR Images: All QR code images you upload or capture with your camera are processed entirely within your browser using JavaScript. These images are never transmitted to our servers, stored on our systems, or accessible to us.
Scan Results: The content decoded from QR codes (URLs, text, etc.) remains in your browser and is not sent to our servers or stored anywhere.
Camera Access: When you use the live camera feature, the video stream is processed locally in your browser. No camera footage is transmitted, recorded, or stored.
How We Use Your Information
We use the collected information for:
- Providing and maintaining our QR scanning service
- Responding to your inquiries and support requests
- Understanding how users interact with our website to improve functionality
- Detecting and preventing security issues
- Complying with legal obligations
Information We Don't Collect
We explicitly do NOT collect:
- QR code images or content
- Scan results or decoded information
- Camera footage or screenshots
- Personal scan history
- Account information (no registration required)
Third-Party Services
Google Analytics
We use Google Analytics to understand website usage patterns. Google Analytics may collect and process data according to their own privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Cloudflare
Our website is served through Cloudflare's content delivery network. Cloudflare may collect certain technical information as described in their privacy policy.
Data Retention
- Analytics Data: Google Analytics data is retained according to our configured retention settings (currently 26 months).
- Server Logs: Basic server logs are retained for up to 30 days for security monitoring.
- Contact Messages: Messages sent through our contact form are retained as needed to respond to your inquiry.
Your Privacy Rights
You have the right to:
- Request information about what data we have collected about you
- Request correction of inaccurate information
- Request deletion of your information where legally possible
- Opt out of analytics tracking using browser settings or ad blockers
- Contact us with privacy-related questions or concerns
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of information. However, no internet transmission or electronic storage method is 100% secure.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: [EMAIL_ADDRESS_TO_BE_CONFIGURED]